TALK TO US

 

We'd love to hear from you

 

E-MAIL

woodcastle.uk@gmail.com



PHONE

Tel: 07 456 599 168

FAQ

1

​How do I

place an order?

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2

Payment

& Shipping

We post your order withing 2-3 business days from your payment has been received. In case of items which made to order we need 2 weeks for production then we ship within the same time frame as we do with our other products in stock.

3

Secure Ordering

& Payment Options

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4

Returns

Refunds

In order to be eligible for a refund, you have to return the product within 14 calendar days from delivery. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

VISIT

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CONTACT US

T: 07 456 599 168

woodcastle.uk@gmail.com

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